We give full refunds(minus the cancellation assurance policy fee) for any reason if you take out our cancellation assurance policy which is 10% of the total price of your stay. We feel it is a better option for you than us charging a cancellation fee like other properties do. In most cases it is more affordable. There is an option during this reservation process to take out cancellation assurance policy.
We are pet-friendly. You may bring your pet to all properties except the Nu Wray Inn and Nice and Knotty. The pet owners are responsible for their pets (maximum of two) at all times. You will be expected to pick up your dog’s waste from the grounds(unless you are in the woods far away from all of the properties) and place it in a plastic baggy in the outdoor trash can. You will be responsible for any damage done by your pet. Please do not leave a pet alone in the cabin. Please bring your portable kennel so if you would like to leave for a while your pet will be safe inside your cabin. We reserve the right to make your pet find other accommodations if he or she at any time disturbs our other guests. No refunds will be granted for early departures due to problem pets. We have never had any problems with a pet or a guest!
We charge half of your stay now (unless your stay is within 30 days then we charge the entire amount) Upon Reserving this property you relieve Cabins of Asheville LLC of any responsibility, including death or injury from any thing you use or do while staying with us. There are many things of danger while here at Cabins of Asheville including but not limited to the hot tub, fireplace, snakes, bears, deer, and general mountain dangers. Your credit card is charged 50% when you reserve your cabin and the remaining 50% One month prior to your stay. If your stay is within one month the entire balance is charged to your card. Your price per night does not include a 7% sales tax, 6% room tax and a $40($50 for cottages) dollar cleaning fee and a $40($50 for cottages) dollar pet fee if you bring your pet. Cleaning fee and pet fee are per stay not per night. We will charge your credit card if you or your pet damage or steal anything from our cabins or cabin property. Which we have never had to and hope we never do. No Smoking inside the properties. No Candles inside or outside of the properties. Check-in is at 3pm or later and Check out is 11am or earlier. Please do not add anything to the hottubs ie (soaps, bubble baths, oils). No refunds will be given for power, internet, hot tub, water or other utility outages or inclement weather we are in the mountains and things go out we do our best to keep things running smoothly (some of these items may be covered by your travel insurance if you choose to get it). Thank you for your stay with us at Cabins of Asheville.